Terms & Conditions

Welcome to Puerto Escondido Taxi! Before you start booking your taxi with us, we kindly ask that you carefully read and understand the following terms and conditions:

  1. Service Provider: Puerto Escondido Taxi is a platform that connects you, the passenger, with local taxi service providers in Puerto Escondido, Mexico. We are not a taxi service ourselves but act as a facilitator in arranging transportation services for you.

  2. Safety: Your safety is of paramount importance to us. All drivers within our network are required to meet local safety standards and possess valid licenses. However, it is your responsibility to ensure you fasten your seatbelt and adhere to local safety regulations during your ride.

  3. Booking and Payment: When booking a taxi through our platform, you agree to provide accurate and complete information, including pick-up and drop-off locations, contact details, and any special requests. Payment is typically processed through the platform using secure methods. Please verify your payment details before confirming your booking.

  4. Pricing: The pricing for your taxi ride is determined by the local taxi service provider. While we strive for transparency, please note that prices may vary based on factors such as distance, time, and any additional services you may request. All pricing information will be provided to you before you confirm your booking.

  5. Cancellation and Refunds: If you need to cancel a booking, please do so as early as possible. Cancellation policies may vary between taxi service providers, and you will be informed of any applicable fees at the time of booking. Refunds, if applicable, will be subject to the policies of the specific taxi service provider.

  6. Responsibility: We are not liable for any damages, losses, or injuries that may occur during your taxi ride. Any disputes or concerns related to your ride should be directed to the taxi service provider.

  7. Behavior: We expect all passengers to treat their drivers with respect and courtesy. Inappropriate or disrespectful behavior will not be tolerated.

  8. Privacy: We value your privacy and handle your personal information in accordance with our privacy policy, which can be found on our website.

  9. Changes to Terms: We reserve the right to modify or update these terms and conditions at any time. Any changes will be posted on our website, and it is your responsibility to review them periodically.

  10. Contact Us: If you have any questions, concerns, or require assistance, please do not hesitate to contact our customer support team. We are here to help and ensure your experience with Puerto Escondido Taxi is a positive one.

By using our platform to book a taxi, you acknowledge that you have read, understood, and agreed to these terms and conditions. We look forward to serving you and wish you a safe and pleasant journey with our trusted taxi service providers.